I’m starting to think I could set up my own fan club. I seem to have acquired a few admirers and inadvertently divulged parts of my life I may have otherwise remained private.
I don’t mean dark secrets (my life is unfortunately not that exciting) but getting to know staff and customers, I think is key to forming a strong working relationship.
I have cakes baked for me on a regular basis by a kind Indian lady, clothes mended, thank you cards, chocolates, courtesy phone calls..
I do receive the odd (in every sense of the word) phone call regarding my advice on men dressing in ladies clothes, you always have to remain polite because it may be a genuine question but quite often it’s not. Sigh.
Everyone knows my name apart from you reader, but at the shop it’s a nice thing people can address you by your name and sometimes ask for me personally.
But if I’m in the back room which sometimes I don’t think they realise that I have a lot of work to do, processing stock, paperwork, helping other volunteers etc. I spend an equal time on the shop floor but it’s not always possible or practical all the time especially if we have lots of staff working in there too! I sometimes hear them joking that “I’m hiding”.
I could be you know!
Monday 22 July 2013
Thursday 4 July 2013
Justice is served
It’s been a stressful week but constructive. Last weekend we had some video games stolen, on Monday a police offer entered the shop with a brown paper bag full of video games with our stickers and gift aid references on them. So we were able to immediately identify them!
We matched them up to our records and we had no record of this sale which became evidence the police could use to charge the offender.
People still find it so hard to believe people shoplift from a charity shop!
On a more light-hearted topic we have experienced a couple of really busy weeks in the shop, some nice donations brought in and people seem happy to spend!
Lots of new customers and younger people are coming in who I’m finding are buying more than they used to – probably because we are offering affordable fashion which can be mixed and matched with high streets purchases.
The shop attracts a diverse range of customers, students with a limited budget buying in bulk, small clothes businesses such as vintage shops stocking up with our selections and the more established customer with probably more disposable income who finds charity shop retailing quite a novel and addictive pursuit.
We welcome all into the shop and hope they continue to support the charity, not only with their donations but also their custom.
We matched them up to our records and we had no record of this sale which became evidence the police could use to charge the offender.
People still find it so hard to believe people shoplift from a charity shop!
On a more light-hearted topic we have experienced a couple of really busy weeks in the shop, some nice donations brought in and people seem happy to spend!
Lots of new customers and younger people are coming in who I’m finding are buying more than they used to – probably because we are offering affordable fashion which can be mixed and matched with high streets purchases.
The shop attracts a diverse range of customers, students with a limited budget buying in bulk, small clothes businesses such as vintage shops stocking up with our selections and the more established customer with probably more disposable income who finds charity shop retailing quite a novel and addictive pursuit.
We welcome all into the shop and hope they continue to support the charity, not only with their donations but also their custom.
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